Services
Discovery
During discovery, we work together with our customers and partners to understand the unique nature of the business and how our solutions will effectively manage and improve your business processes. We assemble an estimate and timeline of required services based on our product set, joint resources, the implementation approach, and the complexity of your business.
Trio will set an accurate expectation of scope, timeline, costs and deliverables at the beginning to limit the unforeseen.
Customization
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. The implementation process should be thought out thoroughly to insure the primary goals and results are achieved. No two companies are alike.
Trio will help guide and coach your teams to understand the key decisions that you must make.
Implementation
An ERP encompasses the full range of operational services to plan and produce product, execute sales and purchasing transactions, manage inventories, and measure the financial health of the organization. With a system as large as an ERP, a methodical process must be followed to lay foundational components one step at a time.
Trio will provide the oversight to ensure that the Implementation sequence and timing works for you.
Support
Once the new system is up and running, we continue to provide support on an as needed basis. Should your solution require software enhancements, we have a large group of experienced programmers available to design, code, and test custom solutions.
Using partner implementation methodologies, guided by resource availability and organizational complexity, Trio provides support through education, solution development, testing and data loading.